Mobile RV Repair • Roof Leaks • Plumbing • Electrical • Inspections

Privacy Policy

Last updated: May 01, 2025

This Privacy Policy explains how MOBILE RV REPAIR NOW, INC. collects, uses, and protects personal information, including phone numbers used for SMS communications.

1. Introduction

MOBILE RV REPAIR NOW, INC., INC. Inc (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.mobilervrepairnow.com (the “Site”) or use our services (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about your RV and your service request
  • Any information submitted through forms, text messages, emails, or calls

We may also automatically collect limited technical information when you use the Site (for example, browser type, device type, and approximate location). This information is used to operate and improve the Site.

3. How We Use Information

We use the information we collect to:

  • Respond to inquiries and requests for information
  • Schedule and manage appointments
  • Provide mobile RV repair services
  • Send service updates, reminders, and confirmations
  • Send marketing or promotional communications only if you separately opt in
  • Improve our Services and customer experience
  • Comply with legal obligations and enforce our agreements

4. SMS / Text Messaging

Consent and program details

We send text messages only to people who provide their phone number and explicitly opt in via our website forms. Consent to receive text messages is not a condition of purchase.

Transactional vs. Marketing

Transactional (service-related) texts may include responses to inquiries, appointment confirmations, reminders, and service updates.

Marketing / promotional texts are sent only if you provide separate, explicit consent by checking the marketing opt-in box on our forms.

Rates, frequency, and opt-out

  • Message frequency varies per user.
  • Message and data rates may apply.
  • Carriers are not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at 1-888-814-6629 or support@mobilervrepairnow.com.

Records of consent

We may maintain records of SMS consent (including the method, date, and time of opt-in) for compliance and audit purposes.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with service providers who help us operate our Services (for example, hosting, analytics, messaging, and CRM providers) and only to the extent necessary to perform those services.

Mobile information (phone numbers and SMS consent data) will not be shared with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We may also share information if required by law, legal process, or to protect our rights, safety, or property.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights and Choices

Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information. To request changes or exercise rights, contact us using the information below.

SMS opt-out is always available by replying STOP.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Us

MOBILE RV REPAIR NOW, INC.

1563 Cove Road
New Bedford, MA 02740
United States

Phone: 1-888-814-6629

Email: support@mobilervrepairnow.com